Write to us: If your number plate payment or bizz didn't work

Fill in the form below if the barrier didn't open,
even if you had an active number plate payment or bizz.

Your contact information
Inform us about your license plate, vehicle and date
Please write the license plate from the car that you used when crossing the bridge.
Please choose the vehicle type of the car that you used when crossing the bridge
Please pick time and date for your crossing on Storebælt. If you are uncertain of the exact time, please choose the best indicational time.
Write a comment regarding your claim. Please describe the issue in details in order for us to look into your claim as fast as possible.
Please attach any relevant documentation (ex. the receipt from your crossing or your registration certificate).

Call us

Note that we experience longer waiting times in certain time periods.

Opening hours
Monday - Friday 08.30 - 11.30

Language: English