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Often asked questions ...
How do we get the green discount for the Storebælt Bridge?
How do we update the information on our business agreement?
What does it cost to cross the Storebælt Bridge?
What do I do if I’ve been charged the wrong amount?
How do I get a discount on the Storebælt Bridge?
How do I terminate or cancel my agreement?
How can I pay on the Storebælt Bridge?
Where do I find receipts for my trips?
How do I get the disability discount on the Storebælt Bridge?
I’ve received an invoice from Storebælt
I am an ØresundPAY customer- why can’t I get a discount anymore?
Can I use a bizz or number plate payment when riding a motorcycle?
How do I update the information for my bizz?
I have both a number plate payment agreement and a bizz – which do I pay with?
How do I cross the Storebælt Bridge with special transport?
What are the rules for vehicles on the bridge when there is strong wind?
What do I do if my car breaks down on the bridge?
What do I do if I have sustained damage to my vehicle while crossing the Storebælt Bridge?
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Recommended articles
Charged the wrong amount
If you have been charged incorrectly, please contact our customer service team for assistance.
How do I get the disability discount?
Storebælt offers a Storebælt Disability agreement administered by Disabled People’s Organisations Denmark.
I am riding a motorcycle
You can use a bizz when riding a motorcycle. For your own safety, drive through the Card lanes.
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